How to Manage Your Organization
On this page you will find a detailed guide on how to successfully manage your organization.
Getting Started
Create a New Organization
If you haven’t yet created an organization or want to add another one, you can find a guide here.
Add Administrator
In the Org. Details menu, you can add an administrator under Administrators. An administrator can manage this organization.
Only add trusted individuals as administrators who truly require these rights.
Create Tariff
Add a tariff to define the conditions under which charging can take place at your infrastructure. You can set up two tariffs per installation - one for public charging and one for private charging.
Add Installation
In the Installations menu, you can add one or more installations. An administrator can manage these installations.
Provide the following details:
| Field | Description |
|---|---|
| Name | Name of the installation, e.g., MFH Musterringen alte Landstrasse 1 |
| Physical location | Exact address as per Google Maps |
| Status | Operational or Inoperational |
| Public Tariff | Tariff for charging at the station via QR code. This tariff must be defined first. |
| Private Tariff | Tariff for charging at the station via Sintio account. This tariff must be defined first. |
| Depositor | Account where earnings from energy sales will be transferred. |
| Electric meter | Organization or Sintio |
| Charging station manufacturer installation settings | URL for station configuration. |
| Markup price [CHF/kWh] | Required surcharge to cover standby consumption, etc. |
Link Chargers
The linking of your charging station depends on the manufacturer. Here you’ll find a list of all verified charging stations.
Your charging station model isn’t on the list? Contact us at support@sintio.ch. We integrate all OCPP-compatible stations.
Configure Charger
Once you have connected your station(s) to the Sintio Portal via your OCPP URL, you can configure them.
You can directly assign stations to an installation as shown below. You can also grant a user access to a station; this user is then authorized to use it. The base fee is charged to the user who is assigned to the station.
To assign a user to a station, they must first have an account. You can find instructions here.
Click on your station and then on the Edit button. You can adjust the following settings:
| Field | Description |
|---|---|
| Station Name | You can freely choose the name. |
| Station ID | Defined by the station model and cannot be changed. |
| Installation Name | Assign the station to an existing installation. Learn how to define one. |
| Status | Can be set to Active or Inactive. Inactive stations cannot be used. |
| Access Type | Can be set to Private or Public. |
| Connector ID | If the station has multiple plugs, you can select one here. |
| PIN | If the access type is Public, access can be secured with a PIN. |
| Group | You can optionally assign the station to a defined group of users. |
Collections and Cash Flow
The costs for energy consumption are charged to users monthly. These revenues are used to pay the utility provider’s invoice, which is usually paid by the organization.
With the sintio.fullservice subscription, it is possible to transfer the power meter to Sintio AG. Once the meter is transferred to Sintio AG, the utility bills are paid directly by Sintio.
Utility Power Meter
The utility power meter measures all electricity consumed by the charging stations. Based on this, the utility company issues an invoice for energy consumption.
Property Management Pays Utility Bill
In the Installation Revenues menu, you can trigger monthly reimbursements. These are disbursed per installation to the account holder defined at installation level.
Sintio Pays Utility Bill Directly
In this case, Sintio AG assumes responsibility for tariffs and pays the utility bill. You do not need to trigger reimbursements.
Want to transfer the meter to Sintio AG? Contact us at info@sintio.ch.
Export Jobs
Navigate to the Export Jobs menu to manage existing export jobs or create new ones.
Define your export job in three steps:
- Configure Export
| Field | Description |
|---|---|
| Frequency | Frequency of the data export |
| Data Type | Data can be exported per station or per user |
| Interval Length in Days | Number of days covered by the export, counting backward from the end date |
| Transaction Type | Can be defined as private and/or public |
| Offset | Number of days back from today to set as the end date (1–25 days). Example: 1 = up to yesterday. |
| Export Format | Select the required export format |
Your desired export format is not listed? Contact us at support@sintio.ch.
- Tariff & Server Configuration
Depending on your selected export format, you can enter tariff details and optionally an FTP server. You can always download the data from the Sintio Portal.
- Link Chargers to Export Job
Select all stations that should be included in the export job.
