How can I charge at a public station?
How do I get access to the application for public charging?
A QR code is located on the charging station. Scan this QR code using the Sintio app or your smartphone's camera. If your smartphone camera does not have an integrated QR code scanner, you can download one for free from the App Store or Play Store.
Sintio protects you from fraud when charging at public stations. With the Sintio app, you can verify the trustworthiness of the QR code when scanning. We therefore recommend scanning via our Sintio app, which is available in the App Store (opens in a new tab) and Play Store (opens in a new tab).
How do I start the charging process at a public station?
After successfully scanning the QR code, you will be redirected to the Sintio Public application in your browser.
On the first screen, you will find all relevant information for your upcoming charging session. Review this information and press Add Payment Info to proceed.
You will be taken to a screen where you can choose your payment method. You can select between credit card payment and Apple/Google Pay.
Once you have filled in the required fields, you can start the charging process by clicking the Start Charging button.
At the start of the charging process, a flat fee of 60 CHF will be charged to your credit card.
The difference between the flat fee and the actual charging costs will be refunded to your credit card.
This way, you only pay for the electricity you use.
- We require your email address to send you a receipt for the charging session.
Please ensure that the email address is correct. - We do not store credit card information on our servers. All your credit card details
are securely managed by Stripe (opens in a new tab).
Stopping the charging process at a public station
Once your car is sufficiently charged, you can end the session by clicking the Stop Charging button.
In the app, you will see the total energy consumed (in kWh) and a breakdown of the costs directly in your browser.
