How an EV Driver Can Use the Sintio Portal
If you’ve signed up as described under User Account, you’re almost ready to go and will soon be able to charge your vehicle. The following steps still need to be completed:
- Assign your charger(s)
- Provide address and additional information
- Add a credit card
- Add an RFID badge
This page explains how to complete these steps.
Assigning Your Charger(s)
If you haven’t been assigned a charger yet, contact info@sintio.ch and request the assignment. Please include the following information in your email:
- Username or email address
- Property & parking spot address
- Name of your property management company
- Number of your parking spot
The Sintio-Team will assign the charger to your profile.
If you’re using the sintio.light subscription and manage your own charging infrastructure, contacting info@sintio.ch is not necessary.
Address and Additional Information
Go to www.sintio.com (opens in a new tab), log in, and click your name in the lower-left menu bar. Click on My Profile (opens in a new tab) to access your profile. Edit your contact information if necessary.
You can change your contact info at any time. Your username, however, cannot be changed.
Under Notifications, you can choose which information you want to receive via email. For example, you can disable offline notifications for your charger.
Adding a Valid Credit Card
To charge your vehicle at a charger, you must add a valid credit card.
- Navigate to Billings in the menu
- Click the Add button and add the credit card of your choice
Adding an RFID Badge
In the RFID Badges section, you can add your personal RFID (opens in a new tab) badge. The RFID badge acts as an electronic key for identifying yourself at the charger.
- Navigate to RFID badges in the menu
- Click Add new badge and add the RFID badge of your choice
- The RFID badge will then appear in the table
You can add as many badges as you like—for example, one for yourself and one for a family member.
You're all set. You don't need to do anything else. You can start charging once an administrator has added you to a charger.
The Sintio Mobile App can automatically read and add RFID badges. Go to Profile → RFID badge → Scan badge, then hold the badge against your phone.
Some badge types cannot be read automatically on iOS devices. In that case, use an NFC reader app to read the badge ID, then enter it manually when adding the badge.
A badge that has been added can be deactivated by clicking the the basket button. Once deactivated, it cannot be added again later.
Purchasing an RFID Badge
To order one or more additional Sintio RFID badges, you can also use our portal.
- Navigate to RFID badges in the menu
- Click + Add new order
- Select the product type (RFID Badge) and the quantity you need
- Confirm your purchase by clicking Submit order
